organizational health: noun

  1. The most practical and sustainable competitive advantage in business.
  2. The intersection between operations and culture.
  3. The context for strategy, marketing, technology, finance, human resources and every other minor discipline.
Antonyms: DYSFUNCTION, POLITICS, CONFUSION, BUREAUCRACY, SILOS.
Learn More About Organizational Health

PAT'S POV

The Tragedy of a Pathological Leader

I recently read the book, Bad Blood, by The Wall Street Journal’s John Carreyrou, and couldn’t put it down.  It is the fascinating story of Theranos. Beneath the intrigue of fraud, medical malpractice and personal ambition, lies the sordid tale of real human suffering among the employees who endured the lies of the leader. 

LEADERSHIP

The Law of Thirds

There is a model that I really love to share with clients because it always provokes an exceptionally strong reaction from them, a terrific mixture of revelation and relief. What I'm talking about is something called the "law of thirds," and here's how it works.

PRACTITIONER'S CORNER

What Clients Really Want

When I graduated from college and became a management consultant, one of the first things I was taught was how to answer questions from clients without giving away my age or lack of business experience. “Just say that it’s been a while since you were in school.”