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The Ministry of Management

By Patrick Lencioni

I have always thought it was a shame that more people don’t go into “giving” professions. In fact, I have occasionally felt pangs of guilt that I didn’t choose a career that was completelyfocused on serving others. I have deep admiration for dedicated and hard-working clergy, social workers, or missionaries, and I wonder why I haven’t abandoned my career and moved into one of those kinds of jobs.

While I have not completely abandoned the idea of one day doing that, I have come to the realization that all managers can—and really should—view their work as a ministry. A serviceto others.

By helping people find engagement in their work, and helping them succeed in whatever they’re doing, a manager can have a profound impact on the emotional, financial, physical and spiritual health of workers and their families. They can also create an environment where employees do the same for their peers, giving them a sort of ministry of their own. All of which is nothing short of a gift from God.

And so I suppose that the real shame is not that more people aren’t working in positions of service to others, but that so many managers haven’t yet realized that they already are.

Excerpt from The Truth About Employee Engagement by Patrick Lencioni