Since its publication in 2002, The Five Dysfunctions of a Team has become the world's most definitive source of practical information for building teams. The universal model outlined in the book has been embraced by virtually all types of organizations from multinational corporations, to small businesses, to professional sports, to education, to churches, non-profits and more. Developing a cohesive executive team is a critical component to building a healthy organization, as outlined in The Advantage.
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The Concept
The Five Dysfunctions of a Team outlines the root causes of politics and dysfunction on the teams where you work, and the keys to overcoming them. Teams willing to dedicate themselves to building a cohesive team will experience the synergistic power and results only derived from maximizing human potential.
The Model
Dysfunction #1: Absence of Trust
Fear of being vulnerable with team members prevents the building of trust on a team.
Dysfunction #2: Fear of Conflict
The desire to preserve artificial harmony stifles the occurrence of productive ideological conflict.
Dysfunction #3: Lack of Commitment
The lack of clarity or buy-in prevents team members from making decisions they will stick to.
Dysfunction #4: Avoidance of Accountability
The need to avoid interpersonal discomfort prevents team members from holding one another accountable.
Dysfunction #5: Inattention to Results
The pursuit of individual goals and personal status erodes the focus on collective results.
Characteristics of High Performing Teams:
Teams willing to address the Five Dysfunctions can experience the following benefits. High performing, cohesive teams:
- Avoid wasting time talking about the wrong issues and revisiting the same topics over and over again because of lack of buy-in
- Make higher quality decisions and accomplish more in less time and fewer resources
- Are comfortable asking for help, admitting mistakes and limitations and take risks offering feedback
- Tap into one another’s skills and experiences
- Put critical topics on the table and have lively meetings
- Align the team around common objectives
- Retain star employees
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Client Stories
Learn how companies are using the Five Dysfunctions to transform their organizations.
Revamp Company Culture »
Historic Construction Project »
Teamwork Yields Financial Upside »